Privacy Policy
Effective Date: July 15, 2025
Maverick Motors DFW ("Maverick Motors", "we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit maverickmotors.us and maverickmotorsdfw.com, use our services, or interact with our platform.
1. Information We Collect
We collect the following types of information to provide and improve our services:
a. Personal Information
Full name, email address, phone number
Home address, date of birth, driver's license details
Social Security Number (for financing applications)
Employment and income information
b. Vehicle Information
Vehicle Identification Number (VIN)
Make, model, mileage, condition, ownership status
Photos and inspection uploads
c. Financial Information
Credit history (soft/hard inquiry with consent)
Bank or lender details (if applicable)
Pre-qualification data via third-party integrations like RouteOne and DealerCenter
d. Usage Data
Pages visited, buttons clicked, session durations
IP address, browser type, device info
AI assistant interaction logs (non-sensitive data)
e. Uploaded Documents
Insurance cards, pay stubs, utility bills, titles, registration, or lienholder docs (as required during transactions)
2. How We Use Your Information
We use your data to:
Facilitate buying, selling, trading, and financing of vehicles
Verify your identity and process transactions securely
Communicate via email, SMS, or chat regarding offers or applications
Provide customer support
Improve the platform, features, and user experience
Conduct fraud prevention, legal compliance, and security checks
3. Sharing Your Information
We do not sell your personal information. However, we may share it with:
Finance & lending partners (e.g. RouteOne, DealerCenter) for credit processing
Third-party services for identity/document verification, payment processing, or logistics
Government agencies or title offices for registration and legal compliance
Our employees or affiliates under strict confidentiality agreements
4. Cookies & Tracking Technologies
We use cookies, web beacons, and analytics tools to:
Understand how visitors use our site
Save your preferences and personalize your experience
Retarget relevant offers across platforms
You can control cookies through your browser settings.
5. Data Security
We implement industry-standard safeguards:
Encrypted data transmission (HTTPS/SSL)
Secure storage and access controls
Limited access to sensitive information
While no system is 100% secure, we work diligently to protect your information.
6. Your Rights & Choices
You have the right to:
Access, correct, or delete your personal data
Opt out of marketing communications
Request data portability or restriction of use
Withdraw consent for data processing (where applicable)
To make a request, email us at privacy@maverickmotors.us.
7. Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect or process data from minors.
8. Communications/Electronic Messages/SMS/Text Messages:
Not withstanding anything to the contrary in this privacy policy, your consent to receive SMS messages applies solely to us. It does not apply to the activities of any third party. We will not share your mobile number with any third party for their marketing or promotional purposes.
By agreeing to receive text or electronic messages from us, you expressly consent to receive marketing, informational, and/or transactional text or audio messages (audio messages and calls include artificial or prerecorded messages or calls) that may be sent using an automatic telephone dialing system and/or software, by or on behalf of us, at the phone number or electronic address you provide us. You may receive different types of messages including advertising, transactional, operational, or informational messages at that phone number or electronic address, including order confirmations; shipping and delivery notifications; multi-factor authentication; requests for information; promotional information; appointment information; appointment status updates; and appointment reminders, or other messages in connection with our Services.
We may not be able to deliver messages to all mobile carriers. Message and data rates may apply. You can opt-out of receiving further text messages at any time. After indicating your preference to stop receiving text messages, you may receive additional communications confirming that your request has been received and processed, and you may continue to receive text messages for a short period while we process your request(s).
Providing consent to receive messages is not a condition of purchasing any property, goods, or services. Personal information collected in connection with any communication or message is subject to the terms of this Privacy Policy.
Messages exchanged with us, and phone calls with us, may be monitored or recorded including by third parties on our behalf. If you send or receive messages with us via SMS, text message, phone call, our Site (consistent with any website consent banner settings),or other electronic communication, we (or our third-party vendors on our behalf) may log data and signaling information in connection with the messages including the contents of the messages, phone numbers, phone carriers, electronic address, electronic routing information, and the date and time that any messages were processed. We (or our third-party vendors on our behalf) may also track your actions in response to the messages you receive from or on behalf of us such as whether you deleted, opened, or forwarded such messages. We (or our third-party vendors on our behalf) may also store information that you provide through communications with us, including from phone calls, letters, emails, and other electronic messages, or in person.
9. Changes to This Policy
We may update this Privacy Policy to reflect changes to our practices. Updates will be posted at /privacy with a new effective date.
**SMS/Text Message Privacy Policy**
_Last updated: July 30, 2025_
**1. Introduction**
Maverick Motors DFW ("we," "our," or "us") operates the SMS/text message service to provide updates, promotions, appointment reminders, and customer support. By opting in, you agree to the terms below.
**2. Messaging Program**
- **Content:** Promotional offers, service reminders, event notifications, and customer support messages.
- **Opt‑In:** You may subscribe via our website form, in‑store sign‑up, or by texting the keyword **MAVERICK** to **12345**. Consent is not a condition of purchase.
**3. Frequency & Costs**
- **Frequency:** Up to 8 messages per month.
- **Carrier Rates:** Message & data rates may apply. Contact your carrier for details.
**4. How to Unsubscribe / Get Help**
- **STOP:** Reply **STOP** to any message to unsubscribe immediately.
- **HELP:** Reply **HELP** for assistance or email operations@maverickmotorsdfw.com.
**5. Data Collection & Use**
- **Collected Data:** Phone number, name, message history, and preferences.
- **Use of Data:** To send you messages you've requested, improve our services, and for analytics.
- **Data Sharing:** We may share your information with trusted service providers (e.g. SMS gateway, CRM platforms) to operate the program. We do not sell your data.
**6. Additional Policies**
- For more on how we handle your personal information, see our [Privacy Policy] (https://maverickmotorsdfw.com/privacy)
By subscribing, you confirm that you are the authorized user of the phone number provided and that you agree to receive SMS messages from Maverick Motors DFW.
Maverick Motors DFW
📍 1651 S Stemmons Fwy, Lewisville, TX 75067
📞 +1 972-945-5005
